If you own a hosted Alliance ID Account (which means that no Identity Provider was used for the signup process), you might need to reset your password recurrently on the future. Here we show you how.
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To recover tour Alliance ID Password you can use this link.
This will send an authentication code to your Alliance ID's primary email account. Copy and paste the code in the box and then proceed to provide a new password.
Note that if your account is associated with an Alliance ID Provider, you won't be able to follow this procedure as your account doesn't actually have a password associated to it.
We are always happy to help our users to get the most our of our platforms. Login errors are tracked automatically by our platform and queued for technical review. If you are experiencing some repetitive malfunctioning on our account platform, you can submit a support request.
