> For the complete documentation index, see [llms.txt](https://fenix-alliance.gitbook.io/en/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://fenix-alliance.gitbook.io/en/infinity-comex/rma.md).

# Returns and refunds

- [Refunds, partial refunds, and restocking fees](https://fenix-alliance.gitbook.io/en/infinity-comex/rma/refunds.md): We do NOT charge restocking fees for returns of defective products if you have received the wrong product, if it doesn’t match what was shown on our site or if we have made some other shipping error.
- [Price matching](https://fenix-alliance.gitbook.io/en/infinity-comex/rma/price-matching.md): With the exception of items that are currently part for our Price Match Guarantee promotion, Fenix Alliance S.A.S does not offer price guarantees.
- [Price Match Guarantee](https://fenix-alliance.gitbook.io/en/infinity-comex/rma/price-match-guarantee.md): If you find an item advertised at a lower price by an eligible retailer for a product that has a Price Match Guarantee badge on its page, within 5 days of purchase, we will match it after verification
- [Return Policy](https://fenix-alliance.gitbook.io/en/infinity-comex/rma/return-policy.md): This Return Policy only applies to products that are listed on any website or mobile application owned or operated by Fenix Alliance S.A.S (the “Site”) as “Sold and Shipped by Infinity Comex”.